Shipping

After placing an order, keycap orders will usually be sent out within 3 business days.

Australia & New Zealand:

All orders over $100 will include FREE complimentary shipping. Otherwise, a flat shipping fee will apply.

International:

Countries currently available for international shipping include:
The United States, Canada, the United Kindom, Japan, Indonesia, Malaysia, South Korea and Singapore.

The shipping cost varies on location and will be calculated during the checkout process.

Returns & Refunds policy

Unfortunately, we do not accept change-of-mind returns at this point in time.

If you would like to cancel an order before it has been marked as shipped, be sure to get in touch with us immediately via the contact form or by emailing Darcy@derdfdesigns.com.

Faulty goods:

A refund may be arranged if your item arrived damaged, broke prematurely, or didn't meet quality standards. We will try our best to make things right.

To arrange a refund, please contact us via the contact form or by emailing Darcy@derdfdesigns.com.